Refund & Cancellation Policy
Effective date: October 11, 2026· version 2026-10-11
This policy is part of our Terms of Service and is shown at checkout before you pay.
1. Automatic renewal
Premium plans are billed in advance and renew automatically at the end of each billing period (weekly, monthly, every 3 months, or yearly, as chosen at checkout) until you cancel. The price and billing period are shown on the checkout page before you pay.
Before a monthly, 3-month, or yearly plan renews, we email you a reminder with the amount, the renewal date, and a direct link to cancel.
2. Cancellation
You can cancel at any time from Settings → Billing → "Cancel subscription", or from the link in any renewal reminder. No email or phone call is needed.
Cancellation takes effect at the end of the current billing period. You keep access to paid features until that date, and you are not charged again.
3. Refunds
We do not offer voluntary change-of-mind refunds or partial-period refunds for subscriptions, lifetime plans, or credit packs.
If a paid feature does not work as described, or you believe you were charged in error, contact [email protected] with your account email, the charge date, and the issue. We will investigate and provide an appropriate remedy, including a refund where required.
This policy does not limit any statutory withdrawal rights or remedies you may have for a digital service that does not conform to the contract.
4. Billing questions
If something about a charge looks wrong, please email [email protected] before contacting your bank. We can fix most billing problems directly.